At Ballora, we are dedicated to offering our customers a safe, transparent, and smooth checkout process. This Payment Policy explains our accepted payment methods and how your transactions are handled on our store.
1. Accepted Payment Methods
We currently process all store transactions through the following secure Payment Gateway Name:
- PayPal
When you are ready to complete your order, you will be seamlessly directed to the PayPal secure portal to finalize your purchase safely.
2. Currency
The Currency Used on Website for all product prices, taxes, and potential fees is the US Dollar ($).
3. Hidden Fees and Extra Charges
We are dedicated to 100% pricing transparency.
- Shipping Fees: Our Shipping Charges Cost is Free Shipping for all eligible orders. You will not encounter any surprise shipping costs at checkout.
- Restocking Fees: If you need to make a return, please note that we have a $0 Restocking Fee.
We guarantee there are no hidden fees added during the final checkout steps. The price displayed on the product page is exactly what you will pay.
4. Payment Security
Protecting your personal and financial information is our top priority. We do not store, manage, or have access to your full credit card or bank details. All transactions are fully encrypted and securely processed by PayPal, which strictly follows the highest industry security protocols.
5. Order Confirmation
After your payment is successfully completed via PayPal, you will promptly receive an automated email containing your order confirmation, details, and transaction receipt.
Business Information
If you face any difficulties during checkout or have inquiries regarding your payment, please contact our support team. Our Support Reply Time is 24 Hours.
- Business Name: Ballora
- Phone Number: +1 (212) 645-4120
- Email Address: support@ballora.shop
- Physical Address: 92 Jane St, New York, NY 10014, USA
- Business Days: Mon – Fri
- Support Hours: 9:00 AM – 5:00 PM (EST)
- Time Zone: (GMT-05:00) Eastern Standard Time (New York)
- Response Time: We are committed to responding to all inquiries within 24 Hours.